Sassy Jones ships via UPS, Fedex & USPS.

FREE Standard Shipping: Orders $99+ in the (Continental U.S. Only) Estimated Delivery 5-7 Business Days.

Standard Shipping Fee $9.95: Orders under $99 in the (Continental U.S. Only) Estimated Delivery 5-7 Business Days

Expedited shipping available at checkout for orders placed before 2 PM ET Monday to Friday (excluding holidays). All orders placed after 2 PM ET will be processed the next business day.

ALL P.O. Boxes and Military APO/FPO addresses will be shipped via USPS.

International Orders:

All international orders will be shipped via DHL in 3-5 business days.

Sassy Jones is NOT responsible for damaged, lost, or stolen packages.  You must contact the shipping carrier directly for assistance.

Order Protection Terms and Conditions

Order protection provides additional coverage for your purchase in the event of loss or damage to your shipment/package. In the event of loss or damage to your package, you must contact Client Experience at hello@shopsassyjones.com to begin the claims process.

Damage

Damage is defined as the mishandling of your package under the possession of the package carrier resulting in significant wear/deficiency to the parcel packaging and product. You must submit proof of any claims of damage for review (photos or videos). Damage claims must be submitted within 2 business days of package delivery.

Loss

Loss is defined as:

1. The mishandling or misplacement of your package under the possession of the package carrier (UPS or USPS) resulting in the failure of package delivery. 

 -and-

2. It has been 5 business days since the last tracking update. You must initiate your loss claim within 20 days of the last tracking update.

Claim Approved

If your claim is approved, Sassy Jones will work to either replace or reimburse your order (less the cost of shipping). Order replacements will be subject to a $9.95 reshipping fee.